Política de envío

Shipping Policy

Thank you for choosing our medicinal mushroom supplements. We are committed to ensuring your order arrives safely and promptly. Please review our shipping policy for orders within Peru:

Shipping Locations:
We currently ship within all regions of Peru. If you have specific delivery needs for remote areas, please contact us before placing your order.

Shipping Times:
Once your order is confirmed, please allow 3-7 business days for processing. Orders are shipped from our facility in the Sacred Valley, Cusco. Delivery times vary depending on your location, typically ranging from 3 to 10 business days.

Shipping Rates:
Shipping rates are calculated at checkout based on the destination and the weight of your order.

Order Tracking:
After your order is dispatched, you will receive a tracking number via email to monitor its journey.

Delayed or Lost Shipments:
While we do our best to ensure timely deliveries, unforeseen circumstances such as natural events or regional delays may occur. If your order has not arrived within the expected timeframe, please reach out to us for assistance.

Order Issues or Damages:
If your order arrives damaged or incorrect, please contact us within 7 days of receiving your package. We are here to help resolve any issues.